Cisco Cisco IP Contact Center Release 4.6.2 Referências técnicas
Keys and Null
Option:
Option:
Data Type:
Description:
Field Name:
NOT NULL
DBSMALLINT
Number of overflow/diversion-in calls offered on tie-lines in this
group, but rejected.
group, but rejected.
InODCallsRejected
NOT NULL
DBSMALLINT
Number of ISDN calls rejected by this I-group because of
call-by-call service limitations.
call-by-call service limitations.
ISDNCallByCallRejects
NOT NULL
DBSMALLINT
Number of ISDN calls on this I-group for which ANI was received.
ISDNCallsWithAniSid
NOT NULL
DBINT
Total time, in seconds, that tie-lines and load transfer trunks in this
I-group were used for overflow/diversion and load transfer of out
calls.
I-group were used for overflow/diversion and load transfer of out
calls.
LoadODOutHoldTime
NOT NULL
DBSMALLINT
This field applies to Galaxy-8 ACDs only.
LoadTransferOut
NOT NULL
DBSMALLINT
Number of calls made on outbound trunks.
OutCalls
NOT NULL
DBINT
Total time, in seconds, that trunks in this I-group were used for
outbound calls.
outbound calls.
OutCallTalkTime
NOT NULL
DBSMALLINT
Number of overflow/diversion-out calls made on tie-lines in this
group and accepted by the receiving node.
group and accepted by the receiving node.
OutODCallsAccepted
NOT NULL
DBSMALLINT
Number of overflow/diversion-out calls made on tie-lines in this
group and rejected by the receiving node.
group and rejected by the receiving node.
OutODCallsRejected
PK, FK NOT NULL
DBSMALLINT
Number of overflow/diversion-out calls made on tie-lines in this
group and rejected by the receiving node.
group and rejected by the receiving node.
PeripheralID
NOT NULL
DBINT
The time zone for the ACD. The value is the offset in minutes from
UTC (formerly called GMT).
UTC (formerly called GMT).
PeripheralTimeZone
AK-1 NOT NULL
DBFLT8
A unique ID assigned to each record and used internally by the
ICM/IPCC Enterprise software to track the record.
ICM/IPCC Enterprise software to track the record.
RecoveryKey
NOT NULL
DBSMALLINT
Number of seconds in the reporting period.
SecondsInPeriod
PK NOT NULL
DBINT
The time zone for the Central Controller. The value is the offset
in minutes from UTC (formerly called GMT).
in minutes from UTC (formerly called GMT).
TimeZone
NOT NULL
DBINT
Total time, in seconds, that trunks were assigned to this I-group.
TrunkAssignedTime
FK NULL
DBINT
The ICM software identifier for the trunk group associated with
this I-group.
this I-group.
TrunkGroupID
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
207
Chapter 2: All Tables
Galaxy_Trunk_IGroup Table