Cisco Cisco IP Contact Center Release 4.6.2 Referências técnicas

NULL

varchar(1)

The character to use when masking digits.

CLIDMaskingMaskCharacter

NULL

DBCHAR

Valid options are:

CLIDMaskingRemoveDigits

• Y  = Remove digits.

• N = = Mask digits.

FK NULL

DBINT

Identifies a general default call type. This default is used if a call
does not map to a specific call type and no default call type is
defined for the associated routing client.

DefaultCallTypeID

FK NULL

DBINT

Identifies the default network VRU to use for a customer that has
no network VRU defined or for a dialed number that is not
associated with a customer.

DefaultNetworkTargetID

NOT NULL

DBCHAR

Indicates whether expanded call context is enabled for the ICM.
Valid options are:

EnableExpandedCallContext

• Y  = ECC is enabled

• N= (Default) ECC is not enabled.

NOT NULL

DBCHAR

Enables the use of an external authenticator with the Configuration
Management Service (CMS) for the LoginName in the Person
table. Valid options are:

ExternalAuthentication

• Y  = External authenticator enabled.

• N= External authenticator not enabled.

NULL

Varchar (255)

Name of external DLL to be used for script validation.

ExternalScriptValidation

NOT NULL

DBINT

Valid options include:

ICRType

• 0  = Standard

• 1 = NAM

• 2 = CICM

NULL

DBINT

Which of the allowed IPCC “simplified” deployment options the
user has selected in the web-based config “Deployment Wizard”.

IPCCDeploymentType

NOT NULL

DBINT

The state of the IPCC deployment as known by the web-based
config “Deployment Wizard.”

IPCCDeploymentState

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)