Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

It is recommended that you remove CAD applications in this order:

1. Supervisor Desktop or Agent Desktop

2. Desktop Administrator

3. CAD Services

NOTE:  If you intend to reinstall CAD after uninstalling it, after you remove the 
CAD services, you must also remove Microsoft SQL Server Desktop Engine 
(CADSQL). If you do not do this, the reinstallation will be corrupted.

1. Open the Windows Control Panel.

2. Double-click Add/Remove Programs. 

3. From the list, select the application you wish to remove and click Remove.

The application is removed. 

NOTE:  During the uninstallation process, the Microsoft installer may display 
a message telling you that you should shut down an application that is 
running. You can shut down the specified application, or ignore the message 
and continue with the uninstallation.