Cisco Cisco Content Security Management Appliance M1070 Guia Do Utilizador
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AsyncOS 10.0 for Cisco Content Security Management Appliances User Guide
Chapter 14 Common Administrative Tasks
Managing Alerts
Cisco AutoSupport
To allow Cisco to better support and design future system changes, the Cisco Content Security appliance
can be configured to send Cisco a copy of all alert messages generated by the system. This feature, called
‘AutoSupport’, is a useful way to allow Customer Support to be proactive in supporting your needs.
AutoSupport also sends weekly reports noting the uptime of the system, the output of the status
command, and the AsyncOS version used.
can be configured to send Cisco a copy of all alert messages generated by the system. This feature, called
‘AutoSupport’, is a useful way to allow Customer Support to be proactive in supporting your needs.
AutoSupport also sends weekly reports noting the uptime of the system, the output of the status
command, and the AsyncOS version used.
By default, alert recipients set to receive Information severity level alerts for System alert types receive
a copy of every message sent to Cisco. This can be disabled if you do not want to send the weekly alert
messages internally. To enable or disable this feature, select Management Appliance > System
Administration > Alerts and click edit settings.
a copy of every message sent to Cisco. This can be disabled if you do not want to send the weekly alert
messages internally. To enable or disable this feature, select Management Appliance > System
Administration > Alerts and click edit settings.
By default, if AutoSupport is enabled, the weekly AutoSupport report is sent to alert recipients set to
receive system alerts at the Information level.
receive system alerts at the Information level.
Hardware Alert Descriptions
System Alert Descriptions
Alert Name
Description
Severity
INTERFACE.ERRORS
Sent when interface errors are detected.
Warning
MAIL.MEASUREMENTS_
FILESYSTEM
FILESYSTEM
Sent when a disk partition is nearing capacity
(75%).
(75%).
Warning
MAIL.MEASUREMENTS_
FILESYSTEM.CRITICAL
FILESYSTEM.CRITICAL
Sent when a disk partition reaches 90% capacity
(and at 95%, 96%, 97%, and so on).
(and at 95%, 96%, 97%, and so on).
Critical
SYSTEM.RAID_EVENT_
ALERT
ALERT
Sent when a critical RAID-event occurs.
Warning
SYSTEM.RAID_EVENT_
ALERT_INFO
ALERT_INFO
Sent when a RAID-event occurs.
Information
Alert Name
Description
Severity
COMMON.APP_FAILURE
Sent when there is an unknown application failure.
Critical
COMMON.KEY_EXPIRED_AL
ERT
ERT
Sent when a feature key has expired.
Warning
COMMON.KEY_EXPIRING_A
LERT
LERT
Sent when a feature key is about to expire.
Warning
COMMON.KEY_FINAL_
EXPIRING_ALERT
EXPIRING_ALERT
Sent as a final notice that a feature key is about to expire. Warning
DNS.BOOTSTRAP_FAILED
Sent when the appliance is unable to contact the root DNS
servers.
servers.
Warning
COMMON.INVALID_FILTER
Sent when an invalid filter is encountered.
Warning