Cisco Cisco Content Security Management Appliance M160 Guia Do Utilizador
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AsyncOS 10.0 for Cisco Content Security Management Appliances User Guide
Chapter 7 Spam Quarantine
Configuring Spam Management Features for End Users
Depending on the method of access (via notification or directly via web browser) and authentication
method (LDAP or IMAP/POP), users may see mail for multiple email addresses in the spam quarantine.
method (LDAP or IMAP/POP), users may see mail for multiple email addresses in the spam quarantine.
When LDAP authentication is used, if the Primary Email attribute has multiple values in the LDAP
directory, all of those values (addresses) will be associated with the user. Therefore, quarantined
messages addressed to all email addresses associated with the end user in the LDAP directory are present
in the quarantine.
directory, all of those values (addresses) will be associated with the user. Therefore, quarantined
messages addressed to all email addresses associated with the end user in the LDAP directory are present
in the quarantine.
If the authentication method is IMAP/POP, or the user accesses the quarantine directly via a notification,
then the quarantine will display only messages for that user’s email address (or the address to which the
notification was sent).
then the quarantine will display only messages for that user’s email address (or the address to which the
notification was sent).
For information about messages that are sent to aliases of which the user is a member, see
.
Related Topics
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•
Notifying End Users About Quarantined Messages
You can configure the system to send a notification email to some or all users when they have spam and
suspected spam messages in the spam quarantine.
suspected spam messages in the spam quarantine.
By default, spam notifications list the user’s quarantined messages. Notifications can also include a link
that users can click in order to view their quarantined messages in the spam quarantine. These links do
not expire. The user can view the quarantined messages and decide whether to have them delivered to
their inbox or delete them.
that users can click in order to view their quarantined messages in the spam quarantine. These links do
not expire. The user can view the quarantined messages and decide whether to have them delivered to
their inbox or delete them.
Before You Begin
•
For end users to manage messages listed in notifications, they must be able to access the spam
quarantine. See
quarantine. See
.
•
Understand the authentication options for managing spam using notifications. See
•
If end users receive email at multiple aliases, see
Procedure
Step 1
Select Management Appliance > Centralized Services > Spam Quarantine.
Step 2
Click Edit Settings.
Step 3
Scroll down to the Spam Notifications section.
Step 4
Select Enable Spam Notification.
Step 5
Specify options.
To customize the message body:
a.
(Optional) Customize the default text and variables.
To insert a variable, place the cursor where you would like the variable inserted and then click the
name of the variable in the Message Variables listing on the right. Or type in the variable.
name of the variable in the Message Variables listing on the right. Or type in the variable.