Cisco Cisco Agent Desktop 8.5

Effect on system: Files may be missing due to incomplete rollback.

Installer response: If during rollback the user is prompted to browse for media, then the rollback 
process is incomplete and the client software applications must be removed and reinstalled to regain 
pre-service release functionality. If no such prompting occurs, then the rollback was successful and no 
further action is required.

Future availability: This bug will be addressed in Enterprise 7.1, Express 4.1/4.6 and newer.

The following issues have been resolved in CAD 7.0(0) SR2.

You can view more information and track individual CAD defects using the Cisco Bug Toolkit located 
at: 

http://www.cisco.com/support/bugtools/Bug_root.html

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several 
ways to obtain technical assistance and other technical resources. These sections explain how to obtain 
technical information from Cisco Systems.

You can access the most current Cisco documentation at this URL:

You can access the Cisco website at this URL:

You can access international Cisco websites at this URL:

3

Some calls not recorded - unable to play back some recordings.

3

Desktop Monitor Console not functioning when no internet access.

3

Monitor.jsp does not show the correct status.

3

IPPA does not show reason codes if got more than 32 reason codes config