Cisco Cisco Unified Contact Center Enterprise 9.0(1) Referências técnicas
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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
VRU_Defaults Table
VRU_Defaults Table
This table contains a single row of data that contains the default values for a particular VRU
micro-application.
micro-application.
Table 2-403 VRU_Defaults Table Constraints
Constraint
Field Name(s)
PK
VruDefaultsID
AK-1
EnterpriseName
FK
CurrencyID
LocaleID
LocaleID
Table 2-404 VRU_Defaults Table
Field Name
Description
Data Type
Keys and
Null Option
Null Option
AppMediaLib
A path to library of application media
files/prompts specific to a set of related ICM
scripts. (Example: customer menus.) The default
entry is app.
files/prompts specific to a set of related ICM
scripts. (Example: customer menus.) The default
entry is app.
varchar(255)
NULL
ChangeStamp
Incremented when the record is changed in the
central database.
central database.
CHANGESTAMP
NOT NULL
CurrencyID
The currency supported by VRU
micro-applications. The default value is 1,
CURRENCY_DOLLAR.
micro-applications. The default value is 1,
CURRENCY_DOLLAR.
DBINT
FK
NOT NULL
Description
A description of the row. There is no default value
in this field.
in this field.
DESCRIPTION
NULL
DTMFTermKey
DTMF Termination key:
0-9 (digits)
* (asterisk)
# (pound sign, the default)
N (no termination key)
* (asterisk)
# (pound sign, the default)
N (no termination key)
char(1)
NOT NULL
EnterpriseName
A unique name for the enterprise.
VNAME32
AK-1
NOT NULL
InterDigitTimeout
The number of seconds a caller is allowed between
entering digits. If exceeded, the system times-out.
Valid options are the digits 1-99 (default: 3).
entering digits. If exceeded, the system times-out.
Valid options are the digits 1-99 (default: 3).
DBINT
NOT NULL
InvalidEntryTries
Number of times ISN repeats the Get Digits cycle
when the caller enters invalid data. (Total includes
the first cycle.) Valid options are the digits 1-9
(default: 3).
when the caller enters invalid data. (Total includes
the first cycle.) Valid options are the digits 1-9
(default: 3).
DBINT
NOT NULL