Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação

Network Interface Controller Setup

Before Setting Up a Network Interface Controller

The Network Interface Controller (NIC) connects the ICM software to the IXC signaling network.
The NIC receives a route request from the signaling network for each incoming call and passes
the request to the ICM software. The ICM software responds with routing information (a routing
label), which the NIC passes back to the IXC signaling network. NICs are implemented as
software on the same server as the CallRouter.

Before you can complete the installation of a Network Interface Controller (NIC), you must
create configuration records in the ICM database. To create these configuration records you
must have installed a CallRouter, a Logger, and an Admin Workstation.

This chapter discusses:

•

Running the ICM Configuration Manager on an Admin Workstation to create configuration
records for NICs.

•

Running the local ICMSetup on the CallRouter machine to set up NICs on that machine.

How to Make NIC Configuration Changes

How to Create Necessary Configuration Records

The following discusses how to create the necessary configuration records.

Start the ICM AW, Logger and Router services.

Start the Configuration Manager on the Admin Workstation. To start the Configuration Manager,
double-click on its icon within the ICM Admin Workstation program group.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)