Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação

Click OK when you are finished with the Configuration dialog box. This accepts the information
that you entered, and returns you to the Peripheral Gateway Component Properties dialog box.

The specific Configuration dialog boxes are described in the following subsections.

For the Peripheral Gateway Component Properties dialog box, 

.

How to Configure the ACP1000 PIM

In the ACP1000 Configuration dialog box, to put the PIM into service, check the Enabled
option. This allows the PIM to communicate with the peripheral when the Peripheral Gateway
is running.

In the Peripheral name field, enter the Peripheral name from the Configuration Manager (use
the PG Explorer tool to view the Peripheral name).

In the Peripheral ID field, from the Peripheral record, enter the Peripheral ID value from the
Configuration Manager (use the PG Explorer tool to view the Peripheral ID).

In the Supervisor Interface section, enter the TTY Link Port Number. The ACP1000 PIM
uses this link to obtain agent configuration information when the PIM starts up.

In the ApplicationLink Interface section, select the type of interface you want to establish
between the PG and the host server.

The choices are:

•

TCP. Click this radio button if you want to configure an ethernet connection to the host
server. Enter the Host Name of the server and the TCP Port Number.

•

Named Pipe. Click this radio button if you want to configure a named pipe connection to
the host server. Enter the Pipe Name.

How to Configure the Alcatel A4400 PIM

In the Alcatel A4400 Configuration dialog box, to put the PIM into service, check the Enabled
option. This allows the PIM to communicate with the peripheral when the Peripheral Gateway
is running.

In the Peripheral name field, enter the Peripheral name from the Configuration Manager (use
the PG Explorer tool to view the Peripheral name).

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)