Samsung Barre de son de 340 W à 3.1 canaux de série K650 Manual Do Utilizador

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TROUBLESHOOTING
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refer to the table below if this product does not function properly. If the problem you are experiencing is not listed 
below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung 
electronics at 1-800-SamSUnG (1-800-726-7864).
the unit will not turn on.
•  Is the power cord plugged into the outlet?
 
¼
Connect the power plug to the outlet.
a function does not work when the button is pressed.
•  Is there static electricity in the air?
 
¼
Disconnect the power plug and connect it again.
Sound is not produced.
•  Is the mute function on?
•  Is the volume set to minimum?
 
¼
Press the   (mute) button to cancel the mute 
function.
 
¼
adjust the volume.
the remote control does not work.
•  are the batteries drained?
•  Is the distance between the remote control and main 
unit too far?
 
¼
replace with new batteries.
 
¼
move closer to the unit.
the tV SoundConnect (tV pairing) failed.
•  Does your TV support TV SoundConnect?
•  Is your TV firmware the latest version?
•  Does an error occur when connecting?
 
¼
TV SoundConnect is supported by some Samsung 
TVs released from 2012 on. Check your TV to see if it 
supports TV SoundConnect.
 
¼
Update your TV with the latest firmware.
 
¼
Contact the Samsung Call Center.
 
¼
reset TV SoundConnect and connect again.  
To reset the TV SoundConnect connection, press 
and hold the p button for 5 seconds.
the red LeD on the subwoofer blinks and the subwoofer is not producing sound.
•  your subwoofer may not be connected to the 
main unit of the product.
 
¼
Try to connect your subwoofer again.  
Soundbar is not turned on by Bluetooth or Multiroom app.
•  Check the network Standby option is off. 
 
¼
If it's true, BT and Wifi functions are not allowed in 
power off state. Press and hold the ] button for  
5 seconds to turn on the network Standby in power 
on state.
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