Samsung YP-G1CW Manual Do Utilizador

Troubleshooting

When you are in areas with weak signals or poor 

•

reception, you may lose reception. Move to another area 

and try again.
You cannot access some options without a subscription. 

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Contact your service provider for more details.

If your device has a touch screen and the touch screen is 

not responding properly, try the following:

Remove any protective covers from the touch screen. 

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Protective covers may prevent the device from 

recognising your inputs and are not recommended for 

touch screen devices.

Ensure that your hands are clean and dry when tapping 

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the touch screen.
Restart your device to clear any temporary software 

•

bugs.
Ensure that your device software is upgraded to the 

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latest version.
If the touch screen is scratched or damaged, take it to 

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your local Samsung Service Centre.

If your device freezes or hangs, you may need to close 

programs or reset the device to regain functionality. If your 

device is frozen and unresponsive, press and hold [ ] for 

8-10 seconds. The device will reboot automatically.
If this does not solve the problem, perform a factory data 

reset. In Idle mode, open the application list and select 

Settings 

→

 Privacy 

→

 Factory data reset 

→

 Device Reset 

→

 Erase everything.