Samsung No Dispenser French Door Guia De Configuração Rápida

Página de 9
Troubleshooting
PROBLEM
SOLuTION
The refrigerator does not 
work at all or it does not 
chill sufficiently.
• Check that the power plug is properly connected.
•  Check the set temperature on the digital display is warmer than freezer or fridge 
inner temperature.
•  Set the refrigerator colder.
• Is the refrigerator in direct sunlight or located near a heat source?
•  Is the back of the Refrigerator too close to the wall and therefore keeping air from 
circulating?
The food in the fridge is 
frozen.
• Check the set temperature on the digital display is too low.
•  Try setting it to a warmer temperature.
• Is the temperature in the room too low?
   Set the refrigerator warmer.
•  Did you store the food which is juicy in the coldest part of the refrigerator?
•  Try moving those items on the other shelves in fridge instead of keeping them in the 
Cool Select Pantry
PLUS
.
You hear unusual noise or 
sounds.
• Check that the refrigerator is level and stable.
•  Is the back of the refrigerator too close to the wall and therefore keeping air from 
circulating?
•  Try locate the refrigerator keep away from the wall over 2 inches.
• Was anything dropped behind or under the refrigerator?
•  A “ticking” sound is heard from inside the refrigerator. It is normal and occurs 
because various accessories are contracting or expanding according to the 
temperature of the refrigerator interior.
The cabinet-door sealing 
area of the appliance is 
hot and condensation is 
occurring.
•  Some heat is normal as anti-condensators are installed in the vertical hinged section 
of the refrigerator to prevent condensation.
•  Is the refrigerator door ajar? Condensation can occur when you leave the door open 
for a long time.
•  If a sound that hit something is heard from inside the refrigerator, It is normal. The 
sound comes due to ice cubes rubbing in the bucket periodically.
Ice Maker is not producing 
ice.
• Did you wait for 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water 
bubbling in the refrigerator.
•  This is normal. The bubbling comes from refrigerant circulating through the 
refrigerator.
There is a bad smell in the 
refrigerator.
• Check for spoiled food.
• Foods with strong odors(for example, fish) should be tightly covered.
• Clean out your freezer periodically and throw away any spoiled or suspicious food.
Frost forms on the walls of 
the freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the foods stored for efficient air circulation.
• Is the freezer drawer closed properly?
Auto close system does 
not work with the freezer 
door.
• Is there an imbalance between the right and left parts of the door?
•  Close and open the door smoothly 1~2 times. Then, the auto close system will be 
worked well again.
•  Try opening the door smoothly to avoid the unbalance between the right part and 
the left part of the door.
QS Guide (AW2-ND)-EN.indd   9
2010.3.23   8:25:42 PM