Samsung MN910 Bluetooth Headset Documentação legal

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Warranty
Warning! This product contains 
chemicals known to 
the State of California 
to cause cancer 
and reproductive 
toxicity. For more 
information, please 
call 1-800-SAMSUNG 
(726-7864).
SAMSUNG ELECTRONICS 
AMERICA, INC. (“SAMSUNG”) 
warrants that SAMSUNG’s 
devices and accessories 
(“Products”) are free from defects 
in material and workmanship 
under normal use and service.
Samsung Electronics America, 
Inc.
85 Challenger Road
Ridgefield Park, New Jersey 
07660
Phone:  
1-800-SAMSUNG (726-7864)
Standard Limited Warranty
What is covered and for how 
long?
The warranty period commences 
upon the date of purchase by 
the first consumer purchaser 
and continuing for the following 
specified period of time after that 
date:
Device
1 Year
Battery(ies)*
1 Year
Other Accessories* 1 Year
*If applicable.
What is not covered?
This Limited Warranty is 
conditioned upon proper use of 
the Product. 
This Limited Warranty does not 
cover: (a) defects or damage 
resulting from accident, misuse, 
abnormal use, abnormal 
conditions, improper storage, 
exposure to liquid, moisture, 
dampness, sand or dirt, neglect, 
or unusual physical, electrical 
or electromechanical stress; (b) 
scratches, dents and cosmetic 
damage, unless caused by 
SAMSUNG; (c) defects or 
damage resulting from excessive 
force or use of a metallic object 
when pressing on a touch screen; 
(d) equipment that has the serial 
number or the enhancement 
data code removed, defaced, 
damaged, altered or made 
illegible; (e) ordinary wear and 
tear; (f) defects or damage 
resulting from the use of Product 
in conjunction or connection 
with accessories, products, or 
ancillary/peripheral equipment 
not furnished or approved by 
SAMSUNG; (g) defects or 
damage resulting from improper 
testing, operation, maintenance, 
installation, service, or adjustment 
not furnished or approved 
by SAMSUNG, including but 
not limited to installation of 
unauthorized software and 
unauthorized root access, both 
of which shall void this limited 
warranty; (h) defects or damage 
resulting from external causes 
such as collision with an object, 
fire, flooding, dirt, windstorm, 
lightning, earthquake, exposure 
to weather conditions, theft, 
blown fuse, or improper use of 
any electrical source; (i) defects 
or damage resulting from cellular 
signal reception or transmission, 
or viruses or other software 
problems introduced into the 
Product; or (j) Product used or 
purchased outside the United 
States. This Limited Warranty 
covers batteries only if battery 
capacity falls below 80% of rated 
capacity or the battery leaks, and 
this Limited Warranty does not 
cover any battery if (i) the battery 
has been charged by a battery 
charger not specified or approved 
by SAMSUNG for charging the 
battery; (ii) any of the seals 
on the battery are broken or 
show evidence of tampering; or 
(iii) the battery has been used 
in equipment other than the 
SAMSUNG device for which it is 
specified.
What are SAMSUNG’s 
obligations?
During the applicable warranty 
period, provided the Product 
is returned in accordance 
with the terms of this Limited 
Warranty, SAMSUNG will 
repair or replace the Product, 
at SAMSUNG’s sole option, 
without charge. SAMSUNG may, 
at SAMSUNG’s sole option, 
use rebuilt, reconditioned, or 
new parts or components when 
repairing any Product, or may 
replace the Product with a rebuilt, 
reconditioned or new Product. 
Repaired/replaced cases, 
pouches and holsters will be 
warranted for a period of ninety 
(90) days. All other repaired/
replaced Products will be 
warranted for a period equal 
to the remainder of the original 
Limited Warranty on the original 
Product or for ninety (90) days, 
whichever is longer. All replaced 
Products, parts, components, 
boards and equipment shall 
become the property of 
SAMSUNG. Except to any extent 
expressly allowed by applicable 
law, transfer or assignment of this 
Limited Warranty is prohibited.
What must you do to obtain 
warranty service?
To obtain service under this 
Limited Warranty, you must return 
the Product to an authorized 
phone service facility in an 
adequate container for shipping, 
accompanied by the sales 
receipt or comparable proof of 
sale showing the original date of 
purchase by the first consumer 
purchaser, the serial number of 
the Product and the seller’s name 
and address. 
To obtain assistance on where to 
deliver the Product, please call 
SAMSUNG Customer Care at 
1-888-987-4357. If SAMSUNG 
determines that any Product 
is not covered by this Limited 
Warranty, you must pay all parts, 
shipping, and labor charges 
for the repair or return of such 
Product.
You should keep a separate 
backup copy of any contents 
of the Product before delivering 
the Product to SAMSUNG for 
warranty service, as some or all 
of the contents may be deleted or 
reformatted during the course of 
warranty service.
What are the limits on 
SAMSUNG’s liability?
THIS LIMITED WARRANTY SETS 
OUT THE FULL EXTENT OF 
SAMSUNG’S RESPONSIBILITIES, 
AND THE EXCLUSIVE REMEDY 
REGARDING THE PRODUCTS. 
ALL IMPLIED WARRANTIES, 
INCLUDING WITHOUT 
LIMITATION, IMPLIED 
WARRANTIES OF 
MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR 
PURPOSE, ARE LIMITED TO THE 
DURATION OF THIS LIMITED 
WARRANTY. IN NO EVENT 
SHALL SAMSUNG BE LIABLE 
FOR DAMAGES IN EXCESS OF 
THE PURCHASE PRICE OF THE 
PRODUCT OR FOR, WITHOUT 
LIMITATION, COMMERCIAL 
LOSS OF ANY SORT; LOSS OF 
USE, TIME, DATA, REPUTATION, 
OPPORTUNITY, GOODWILL, 
PROFITS OR SAVINGS; 
INCONVENIENCE; INCIDENTAL, 
SPECIAL, CONSEQUENTIAL 
OR PUNITIVE DAMAGES; OR 
DAMAGES ARISING FROM THE 
USE OR INABILITY TO USE THE 
PRODUCT. SOME STATES AND 
JURISDICTIONS DO NOT ALLOW 
LIMITATIONS ON HOW LONG 
AN IMPLIED WARRANTY LASTS, 
OR THE DISCLAIMER OR 
LIMITATION OF INCIDENTAL OR 
CONSEQUENTIAL DAMAGES, 
SO THE ABOVE LIMITATIONS 
AND DISCLAIMERS MAY NOT 
APPLY TO YOU.
SAMSUNG MAKES 
NO WARRANTIES OR 
REPRESENTATIONS, EXPRESS 
OR IMPLIED, STATUTORY 
OR OTHERWISE, AS TO THE 
QUALITY, CAPABILITIES, 
OPERATIONS, PERFORMANCE 
OR SUITABILITY OF ANY 
THIRD-PARTY SOFTWARE 
OR EQUIPMENT USED IN 
CONJUNCTION WITH THE 
PRODUCT, OR THE ABILITY 
TO INTEGRATE ANY SUCH 
SOFTWARE OR EQUIPMENT 
WITH THE PRODUCT, 
WHETHER SUCH THIRD-PARTY 
SOFTWARE OR EQUIPMENT 
IS INCLUDED WITH THE 
PRODUCT DISTRIBUTED BY 
SAMSUNG OR OTHERWISE. 
RESPONSIBILITY FOR THE 
QUALITY, CAPABILITIES, 
OPERATIONS, PERFORMANCE 
AND SUITABILITY OF ANY SUCH 
THIRD-PARTY SOFTWARE OR 
EQUIPMENT RESTS SOLELY 
WITH THE USER AND THE 
DIRECT VENDOR, OWNER 
OR SUPPLIER OF SUCH 
THIRD-PARTY SOFTWARE OR 
EQUIPMENT.
Nothing in the Product 
instructions or information 
shall be construed to create an 
express warranty of any kind 
with respect to the Products. 
No agent, employee, dealer, 
representative or reseller is 
authorized to modify or extend 
this Limited Warranty or to 
make binding representations or 
claims, whether in advertising, 
presentations or otherwise, on 
behalf of SAMSUNG regarding 
the Products or this Limited 
Warranty.
This Limited Warranty gives you 
specific legal rights, and you may 
also have other rights that vary 
from state to state.
What is the procedure for 
resolving disputes?
ALL DISPUTES WITH SAMSUNG 
ARISING IN ANY WAY FROM 
THIS LIMITED WARRANTY 
OR THE SALE, CONDITION 
OR PERFORMANCE OF 
THE PRODUCTS SHALL BE 
RESOLVED EXCLUSIVELY 
THROUGH FINAL AND BINDING 
ARBITRATION, AND NOT BY A 
COURT OR JURY. 
Any such dispute shall not be 
combined or consolidated with 
a dispute involving any other 
person’s or entity’s Product or 
claim, and specifically, without 
limitation of the foregoing, shall 
not under any circumstances 
proceed as part of a class 
action. The arbitration shall 
be conducted before a single 
arbitrator, whose award may not 
exceed, in form or amount, the 
relief allowed by the applicable 
law. The arbitration shall be 
conducted according to the 
American Arbitration Association 
(AAA) Commercial Arbitration 
Rules applicable to consumer 
disputes. This arbitration provision 
is entered pursuant to the Federal 
Arbitration Act. The laws of the 
State of Texas, without reference 
to its choice of laws principles, 
shall govern the interpretation 
of the Limited Warranty and 
all disputes that are subject to 
this arbitration provision. The 
arbitrator shall decide all issues 
of interpretation and application 
of this arbitration provision and 
the Limited Warranty.
For any arbitration in which your 
total damage claims, exclusive of 
attorney fees and expert witness 
fees, are $5,000.00 or less 
(“Small Claim”), the arbitrator 
may, if you prevail, award your 
reasonable attorney fees, expert 
witness fees and costs as part 
of any award, but may not grant 
SAMSUNG its attorney fees, 
expert witness fees or costs 
unless it is determined that the 
claim was brought in bad faith. 
In a Small Claim case, you shall 
be required to pay no more than 
half of the total administrative, 
facility and arbitrator fees, or 
$50.00 of such fees, whichever 
is less, and SAMSUNG shall 
pay the remainder of such 
fees. Administrative, facility and 
arbitrator fees for arbitrations in 
which your total damage claims, 
exclusive of attorney fees and 
expert witness fees, exceed 
$5,000.00 (“Large Claim”) shall 
be determined according to AAA 
rules. In a Large Claim case, 
the arbitrator may grant to the 
prevailing party, or apportion 
among the parties, reasonable 
attorney fees, expert witness 
fees and costs. Judgment may 
be entered on the arbitrator’s 
award in any court of competent 
jurisdiction.
This arbitration provision also 
applies to claims against 
SAMSUNG’s employees, 
representatives and affiliates 
if any such claim arises from 
the Product’s sale, condition or 
performance.
You may opt out of this dispute 
resolution procedure by 
providing notice to SAMSUNG 
no later than 30 calendar 
days from the date of the first 
consumer purchaser’s purchase 
of the Product. To opt out, you 
must send notice by e-mail to 
optout@sta.samsung.com, with 
the subject line: “Arbitration Opt 
Out.” You must include in the 
opt out e-mail (a) your name and 
address; (b) the date on which 
the Product was purchased; 
(c) the Product model name 
or model number; and (d) the 
IMEI or MEID or Serial Number, 
as applicable, if you have it 
(the IMEI or MEID or Serial 
Number can be found (i) on the 
Product box; (ii) on the Product 
information screen, which can 
be found under “Settings;” (iii) 
on a label on the back of the 
Product beneath the battery, 
if the battery is removable; 
and (iv) on the outside of the 
Product if the battery is not 
removable). Alternatively, you 
may opt out by calling 1-888-
987-4357 no later than 30 
calendar days from the date of 
the first consumer purchaser’s 
purchase of the Product and 
providing the same information. 
These are the only two forms of 
notice that will be effective to 
opt out of this dispute resolution 
procedure. Opting out of this 
dispute resolution procedure 
will not affect the coverage of 
the Limited Warranty in any 
way, and you will continue to 
enjoy the benefits of the Limited 
Warranty.
Severability
If any portion of this Limited 
Warranty is held to be illegal 
or unenforceable, such partial 
illegality or unenforceability shall 
not affect the enforceability of 
the remainder of the Limited 
Warranty.
Precautions for Transfer and 
Disposal
If data stored on this device is 
deleted or reformatted using 
the standard methods, the data 
only appears to be removed on 
a superficial level, and it may be 
possible for someone to retrieve 
and reuse the data by means of 
special software.
To avoid unintended information 
leaks and other problems of this 
sort, it is recommended that the 
device be returned to Samsung’s 
Customer Care Center for an 
Extended File System (EFS) 
Clear which will eliminate all user 
memory and return all settings to 
default settings. 
Please contact the Samsung 
Customer Care Center for 
details.
Important! Please provide 
warranty information 
(proof of purchase) 
to Samsung’s 
Customer Care 
Center in order to 
provide this service 
at no charge. If the 
warranty has expired 
on the device, 
charges may apply.
No reproduction in whole or in 
part allowed without prior written 
approval. Specifications and 
availability subject to change 
without notice. [010115]
GH68-35854A_REV_1.4            04/13/15 
Printed in U.S.A.