Samsung Factor Manual Do Utilizador

Your phone is compatible with select TTY devices. 
Please check with the manufacturer of your TTY device 
to ensure that it is compatible with digital cell phones. 
Your phone and TTY device will connect via a special 
cable that plugs into your phone’s headset jack. If this 
cable was not provided with your TTY device, contact 
your TTY device manufacturer to purchase the 
connector cable.

To turn TTY Mode on or off:

1.

Press 

 > Settings/Tools > Settings > Others > 

TTY Options.

 (You will see an informational 

message.)

2.

Highlight 

TTY Full

, 

TTY + Talk

, or 

TTY + Hear

 and

 

press .

– or –

Highlight 

TTY Off

 and

 

press .

To access the state Telecommunications Relay Service 
(TRS) for assistance with TTY calls:

䊳

Dial     

and 

press  

to 

reach 

an 

operator.

For additional technical support you may call 

 

1-888-987-4357

, or access the following website: 

 

    

 

In TTY Mode, your phone will display the TTY access 
icon.

If TTY mode is enabled, the audio quality of non-TTY 
devices connected to the headset jack may be 
impaired.

911 Emergency Calling

 

 

Boost recommends that TTY users make 
emergency calls by other means, including 
Telecommunications Relay Services (TRS), 
analog cellular, and landline communications. 
Wireless TTY calls to 911 may be corrupted 
when received by public safety answering points 
(PSAPs), rendering some communications 
unintelligible. The problem encountered appears 
related to software used by PSAPs. This matter 
has been brought to the attention of the FCC, 
and the wireless industry and the PSAP 
community are currently working to resolve this.