Nuance omnipage pro 6 Manual
Caere Product Support
8-22 Technical Information
Caere Product Support
Product support is available if you need help. This chapter describes
common problems you may encounter. Check the index or table of
contents to find the information you need — you may be able to save
yourself a phone call.
common problems you may encounter. Check the index or table of
contents to find the information you need — you may be able to save
yourself a phone call.
Fax Response Service:
(408) 354-8471
Call for information via automated fax 24 hours a day.
Internet Home Page:
www.caere.com
Caere’s pages contain lists of common questions and all known issues
regarding Caere products.
regarding Caere products.
Download Service (BBS):
(408) 395-1631
Download the latest patches and interim releases of Caere products via
the Caere BBS 24 hours a day (8 bits, no parity, 1 stop bit).
the Caere BBS 24 hours a day (8 bits, no parity, 1 stop bit).
Phone Support:
(408) 395-8319 (fee based)
Caere provides phone support based on support credits: most Caere
products include one free credit. Other products, such as OmniPage Pro,
WordScan Plus, and PageKeeper for Workgroups, include two credits.
products include one free credit. Other products, such as OmniPage Pro,
WordScan Plus, and PageKeeper for Workgroups, include two credits.
Each credit is good for one support call up to 15 minutes long and is
valid for one year from the date the credit was purchased.
valid for one year from the date the credit was purchased.
You can get additional support calls by buying more credits: 1 credit for
$25US, 5 credits for $100US, and 10 credits for $175US. Support contracts
are available for companies with 200 or more copies of Caere software.
$25US, 5 credits for $100US, and 10 credits for $175US. Support contracts
are available for companies with 200 or more copies of Caere software.
Please have your serial number ready when calling for support.
Foreign-Language Dictionaries:
(800) 654-1187
Order dictionaries if you routinely OCR foreign-language documents.
Specific support options, features, and access methods may change
without notice.
without notice.