Apple twentieth anniversary mac Manual Do Serviço
m Check the screen for any clues. Is a menu selected? What programs and document icons are open?
Note anything else that seems relevant.
m If you were typing text and were not able to save it before the problem occurred, write down the
parts of the text still visible on the screen so that some of your work will be easy to replace.
m Ask other Macintosh users about the problem you’re having; they may have a solution for it.
Step 2:
Restart your computer
Often you can eliminate a problem simply by restarting your computer, thereby clearing the
computer’s memory.
computer’s memory.
To restart your Macintosh when you are having trouble, try the following steps:
1
If you can, save any open documents before restarting.
If your system is frozen and does not respond to anything you do, or if you have a “bomb” message on
the screen, saving may not be possible. You can try pressing x-Option-Esc to quit the program in use
when the problem occurred; if this works, you can then save the documents open in other programs
before restarting.
the screen, saving may not be possible. You can try pressing x-Option-Esc to quit the program in use
when the problem occurred; if this works, you can then save the documents open in other programs
before restarting.
Note: Restart the computer immediately after you save your documents. Quitting a program using
x-Option-Esc may leave corrupted data in the computer’s memory, and this corrupted data is erased
when you restart. Use this key combination to force a program to quit only when you can’t choose Quit
from the File menu.
x-Option-Esc may leave corrupted data in the computer’s memory, and this corrupted data is erased
when you restart. Use this key combination to force a program to quit only when you can’t choose Quit
from the File menu.
2
If you can, choose Restart from the Special menu or from the dialog box that’s on screen.
Dialog boxes contain messages from the computer. If something goes wrong, a message may appear on
the screen asking you to restart.
the screen asking you to restart.
3
If you can’t choose Restart, press the Power key (marked with a π) on the keyboard.
Click Restart in the dialog box that appears.
4
If the Power key (π) doesn’t work, try it again while you hold down the x and Control keys.
This key combination restarts the computer. (Only use this key combination when you can’t choose
Restart from the Special menu or restart the computer using the Power key.)
Restart from the Special menu or restart the computer using the Power key.)
Start Here
If Trouble
Occurs
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