Avaya office 5410 Manual Do Utilizador

Call Forwarding 

System Features - Page 55 

IP Office 5410 User’s Guide 

System Features - Page 55 

40DHB0002UKEY – Issue 1 (7th February 2005) 

Call Forwarding 

Your calls can be forwarded to another extension or an external number either when 
you are away from your desk (on no answer), when your extension is busy, and all 
calls (for example when you go on holiday). 
•  To switch forward direct station (i.e. not Hunt Group*) calls on dial *01, to switch it 

off dial *02. 

•  To switch forward on busy on dial *03, to switch it off dial *04. 
•  To switch forward on no answer on dial *05, to switch it off dial *06. 
•  To set the number to which your calls are forwarded dial *07*201#, forwarding to 

201 in this example. 

 

* To forward Hunt Group Calls On/Off, use *50 and *51 respectively. 
 

You can divert your calls to another extension.  
Note: 

If you do not answer calls at the temporary extension, they are forwarded to 
your own voicemail or call forwarding number. 

At another extension: 

• 

*12*N# from the extension you are temporarily using (where N is your extension 
number). Hence, calls to your extension will be diverted to the extension you are 
temporarily using. 

• 

*13*N# to re-direct the calls back to your own extension, before you  
return to it.  
 

At your own extension: 

• 

*14*N# from your own extension (where N is the extension to which you want your 
calls diverted.. 

• 

*14*# to cancel either feature from your own extension. 

 

You may choose to receive no calls at all or only those from particular callers on your 
exceptions list: 

• 

To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off dial 
*09. 

• 

*10*N# to add a number to the exception list. 

• 

*11*N# to delete a number from the exception list.  
 

Note:  Your callers, other than your exceptions, either hear busy tone or are re-

directed to your voicemail.