Avaya ip office 3.2 2420 Manual Do Utilizador

The Home screen consists of three pages and displays

●

the available call appearance/feature buttons

●

caller ID information

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the current date and time

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softkeys

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information provided by the Avaya call processing system

Usually, you use the Home screen to perform standard call handling. When the 2420 telephone 
operates in normal display mode, eight call appearance/feature buttons appear on each page of 
the Home screen. See 

Note:

In Call Center Mode, 12 call appearance/feature button labels appear on each of 
the first two pages of the Home Screen. Four call appearance/feature buttons 
with shortened labels rather than softkey labels appear at the bottom of pages 1 
and 2. The softkey labels appear on page 3 of the Home Screen in Call Center 
Mode. For information about Call Center Mode, see 

on page 47.

Your call processing system provides the date and time information. This information appears 
below the call appearance/feature button area when the telephone is idle.

Note:

When the 2420 telephone receives power, several minutes might elapse before 
the time and date appear on the screen. This situation occurs after a power 
outage or when you connect the 2420 telephone to the jack. If an incorrect date 
and time appear, contact your system manager.

If you program your 2420 telephone to log unanswered, incoming calls, the missed calls counter 
appears below the date and time. This counter displays the number of missed calls. Whenever 
you access the Call Log Summary screen to view the unanswered, incoming call information in 
the call log, the counter is reset to 0. See 

on page 29 for more 

information.