Avaya index 2050 Manual Do Utilizador

 

The system supports a range of functions for users who work together, i.e. regularly call and transfer 
calls between each other. This is called "Manager-Secretary working". 

Soft DSS displays the name of another extension. The adjacent display key allows you to make calls to 
that extension plus other features. The display key's z-symbol acts as a busy lamp to show the 
extension's status. 

Soft DSS has two modes. In half-line mode you can set 4 Soft DSS keys. In full-line mode you can only 
set 2 keys but these can display more details and functions.  

 

In full-line mode, the display also shows when an extension is on DIVERT or NO CALLS. Note however 
that this display is only updated when you call the extension. 

• 

Set to No Calls, no divert all set. 

• 

Set to No Calls, diverting to 204. 

• 

Set to Divert All, diverting to 204.  

 

The z-symbol next to the Soft DSS extension name is solid when busy, flashes when ringing and not 
shown if free. 

 

1.  Press the display key next to the extension name. The Soft DSS usage setting of your phone and 

the phone called determine what type of call occurs (see 

Using Soft DSS Keys

).  

2.  If the extension is busy, the phone displays the same options as for normal calls (see Busy or 

Unanswered).