HP color laserjet 3500 Manual Do Utilizador
Issue
Cause
Solution
Unable to select the printer
from the computer
from the computer
If you are using a switch box,
the printer may not be selected
for the computer.
the printer may not be selected
for the computer.
Select the correct printer
through the switch box.
through the switch box.
The printer’s Ready indicator
light is not lit.
light is not lit.
Press
S
TOP
to return the printer
to the Ready state.
A printer message other than
Ready appears on the printer
control panel.
Ready appears on the printer
control panel.
See
.
The correct printer driver is not
installed in the computer.
installed in the computer.
Install the correct printer driver.
The correct printer and port are
not selected on the computer.
not selected on the computer.
Select the correct printer and
port.
port.
The network is not configured
properly for this printer.
properly for this printer.
Use the network software to
verify the printer’s network
configuration, or consult with
the network administrator.
verify the printer’s network
configuration, or consult with
the network administrator.
The power source receptacle is
not working correctly.
not working correctly.
Connect the printer to a
different power receptacle.
different power receptacle.
A message appears that 2-
sided printing is not available
for the type and size selected
sided printing is not available
for the type and size selected
The paper requested is not
supported for automatic 2-
sided printing.
supported for automatic 2-
sided printing.
Make sure manual 2-sided
printing is enabled. See
printing is enabled. See
186
Chapter 8 Problemsolving
ENWW