HP ml310 Manual Do Utilizador

 

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  You must have the appropriate Health Drivers and Management Agents 

installed on the server.  

  NOTE:  To verify the server configuration, connect to the System 

Management homepage and select Version Control Agent. The VCA 
gives you a list of names and versions of all installed HP drivers, 
Management Agents, and utilities, and whether they are up to date. 

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  HP recommends you have access to the SmartStart CD for value-added 

software and drivers required during the troubleshooting process.  

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  HP recommends you have access to the server documentation for server-

specific information. 

 

Before troubleshooting a server problem, collect the following information: 

•

  What events preceded the failure? After which steps does the problem occur? 

•

  What has been changed between the time the server was working and now? 

•

  Did you recently add or remove hardware or software? If so, did you 

remember to change the appropriate settings in the server setup utility, if 
necessary? 

•

  Has the server exhibited problem symptoms for a period of time? 

•

  If the problem occurs randomly, what is the duration or frequency? 

To answer these questions, the following information may be useful: 

•

  Run HP Insight Diagnostics (on page 

) and use the survey page to view the 

current configuration or to compare it to previous configurations. 

•

  Refer to your hardware and software records for information. 

 

To find out the latest service notifications, refer to the HP website 
(

). Select the appropriate server 

model, and then click the Documentation link on the product page.