HP ProLiant DL360 Manual Do Utilizador

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday - Friday, 8AM - 5PM local time, 2-hr response after hours
for Novell NetWare Operating System, Technical Account Manager, Technical
Newsletter, SW activity review (2-5-2 Part Number for Canada)

FM-N04E1-36

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Novell NetWare Operating System (2-5-2 Part Number for
Canada)

FM-N24E1-36

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday - Friday, 8AM - 5PM local time, 2-hr response after hours
for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System, Technical Account Manager, Technical Newsletter, SW
activity review, proactive patch notification, 1 System Healthcheck per year (6-3
Part Number for U.S.)

239932-002

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Windows NT, Windows 2000, Professional, Server or
Advanced Server Operating System (6-3 Part Number for U.S.)

239934-002

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday - Friday, 8AM - 5PM local time, 2-hr response after hours
for Novell NetWare Operating System, Technical Account Manager, Technical
Newsletter, SW activity review (6-3 Part Number for U.S.)

239972-002

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Novell NetWare Operating System (6-3 Part Number for
U.S.)

239974-002

NOTE: For more information, customer/resellers can contact

.

 

DA - 11504   Worldwide QuickSpecs — Version 38 — 12.13.2004

Page 32