Acura 2011 mdx Manual Do Utilizador

Página de 184
Navigation System
133
Client Assistance
Visiting Your Dealer
We strive to make this manual as 
complete as possible and to answer all 
questions regarding operation of the 
system. Occasionally, you may run into 
a specific issue that you cannot find in 
the book. You may save yourself a trip 
to the dealer by first consulting the 
following resources:
• The Troubleshooting section (see 
page
• The Frequently Asked Questions 
(FAQs) section (see page
• The FAQs found on the online update 
DVD order site (see “Obtaining a 
Navigation Update DVD”)
• For detailed questions regarding 
HFL, audio, or other systems that 
interact with the navigation system, 
see your Owner’s Manual, or the 
Advanced Technology Guide.
• For traffic-related issues, see the 
“AcuraLink Real-Time Traffic” 
section (on page
) and FAQs (on 
page
).
• Call Acura Client Services (see Acura 
Automobile Client Service on 
page
• For database or POI issues, follow the 
guidelines in the “Reporting Errors” 
section (see page
If your question is still unanswered and 
you wish to visit the dealer, please be 
prepared to demonstrate the issue to the 
service consultant. That way, the service 
consultant can document the issue for 
the factory to allow more efficient 
troubleshooting.
Some issues may at first seem random, 
but you may notice a pattern, like they 
only occur when you enter a specific 
address, when driving on a certain road, 
or just when it’s cold. This information 
is very useful to the service consultant. 
Be patient, the service consultant may 
be unfamiliar with your specific issue.
Obtaining a Navigation 
Update DVD
Acura is continually expanding the 
scope of the navigation system.
Upgraded software may be made 
available to navigation system owners 
periodically, usually in the fall of each 
year.
To purchase an updated DVD, you will 
need your vehicle’s VIN number and 
the System/Device Information from the
INFO
 screen (
Other
). Call the Acura 
Navigation Disc Fulfillment Center at 
(888) 549-3798, or order online by 
going to www.acuranavi.com.
NOTE:
• Update DVDs are not available at 
your dealer. However, the dealer may 
order an update DVD for you out of 
courtesy. There is no program for 
free DVD updates.
• The update DVD order line staff 
cannot answer technical questions 
regarding navigation operation, 
coverage, or POIs.
2011 MDX