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Motorola dct5100 bis Manual Do Utilizador

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3-16 
Installation 
DCT5100 Installation Manual 
 
Error 
Code 
Description 
When error occurs 
Action Required 
Eb 09 
Check failed 
Reset within two minutes of a complete 
software object download 
No action required 
because DCT5100 
repeats software object 
download process 
Eb 10 
SUDB recreation 
After plugging the DCT5100 into an 
electrical outlet to begin the boot cycle 
None 
Eb 11 
Failed to lock OOB 
frequency 
After cycling twice through the OOB 
frequencies (LED then displays 
Eb 02 
indicating the software object download 
was unsuccessful) 
Ensure proper cable 
connections 
Eb 12 
No COAC message 
received 
After cycling twice through the OOB 
frequencies (LED then displays 
Eb 02 
indicating the software object download 
was unsuccessful) 
Contact headend 
operator 
Eb 13 
No DLC message 
received 
After cycling twice through the OOB 
frequencies (LED then displays 
Eb 02 
indicating the software object download 
was unsuccessful) 
Contact headend 
operator 
Eb 14 
Bad object type or class  After the LED displays 
dl,
 indicating failed 
during attempted download 
Contact headend 
operator 
Eb15 
No matching Platform 
ID found 
After cycling twice through the OOB 
frequencies (LED then displays 
Eb 02 
indicating the software object download 
was unsuccessful) 
Contact headend 
operator 
Eb18 
Object size mismatch 
After the LED displays 
dl,
 indicating failed 
during attempted download 
Contact headend 
operator 
Eb19 
Object size failed range 
check 
After the LED displays 
dl,
 indicating failed 
during attempted download 
Contact headend 
operator 
Eb20 
Invalid SUDB pointer 
After plugging the DCT5100 into an 
electrical outlet to begin the boot cycle 
None