Brother MFC-6800 Manual Do Utilizador

      T R O U B L E S H O O T I N G   A N D   R O U T I N E   M A I N T E N A N C E

You may occasionally encounter a difficulty with your MFC or telephone line. 
If this happens, your MFC often identifies the problem and displays an error 
message. The list below explains the most common error messages. You can 
correct most problems yourself. If you need additional help, call the Brother fax-
back system at 

1-800-521-2846 

1-800-681-9838
1-514-685-5381  (within Montreal)

For technical and operational assistance, you must call the country where you 
purchased the MFC. Calls must be made from within that country. 

The drum unit is near the 
end of its life.

Use the drum unit until 
you have a print quality 
problem, then replace the 
drum unit with a new one.

The MFC is out of paper or 
paper is not properly 
loaded in the multi-
purpose sheet feeder.

Refill the paper or 
remove the paper and 
load it again and then 
press Fax Start.

Your Paper Size setting 
may not be set correctly 
for the paper you are 
using (see page 4-1).

Change either paper in the 
multi-purpose sheet 
feeder or change paper 
size setting, and then press 
Fax Start.

A poor quality phone 
line caused 
communications error.

Try the call again.

You tried to poll a fax 
machine that is not in 
Polled Waiting mode.

Verify the other party’s 
polling setup.