FMI ccl3924pta-nta Manual Do Utilizador

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124971-01C
22
TROUBLESHOOTING
 WARNING: Turn off heater and let cool before servicing. Only a 
qualified service person should service and repair heater.
 CAUTION: Never use a wire, needle or similar object to clean 
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE
1. Ignitor electrode not con-
nected to ignitor cable
2. Ignitor cable pinched or 
wet
3. Piezo ignitor nut is loose
 
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned 
wrong
1. Gas supply turned off or 
equipment shutoff valve 
closed
2. Control knob not in PILOT 
position
3. Control knob not pressed in 
while in PILOT position
4. Air  in  gas  lines  when  in-
stalled
5. Depleted gas supply (pro-
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not 
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched 
by any metal or tubing. 
Keep ignitor cable dry
3. Tighten  nut  holding  piezo 
ignitor to base panel of log 
set. Nut is located behind 
base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open 
equipment shutoff valve
2. Turn control knob to PILOT 
position
3. Press in control knob while 
in PILOT position
4. Continue  holding  down 
control knob. Repeat ignit-
ing operation until air is 
removed
5. Contact local propane/LP 
gas company
6. Clean ODS/pilot (see 
Cleaning and Maintenance
page 20) or replace ODS/
pilot assembly
7. Replace gas regulator
OBSERVED PROBLEM
When ignitor button is 
pressed,  there  is  no  spark 
at ODS/pilot
When ignitor button is 
pressed,  there  is  spark  at 
ODS/pilot but no ignition