eutech-instruments waterproof c401 colorimeter Manual Do Utilizador

Warranty & Return Of Items

 

 

C401/301/201/102/101 

 

 

 

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The C401/301/201/102/101 Colorimeter is supplied with a 2-year warranty 
from manufacturing defects. 

If repair or adjustment is necessary and has not been the result of abuse 
or misuse within the designated period, please return – freight pre-paid – 
and correction will be made without charge. Eutech Instruments/ Oakton 
Instruments will determine if the product problem is due to deviations or 
customer misuse.   

Out of warranty products will be repaired on a charged basis.  

The warranty on your instrument shall not apply to defects resulting from: 

•  Improper or inadequate maintenance by customer 

•  Unauthorized modification or misuse 

•  Operation outside of the environment specifications of the products 

Authorization must be obtained from our Customer Service Department or 
authorized distributor before returning items for any reason. A “Return 
Goods Authorization” (RGA) form is available through our Authorized 
Distributor. Please include data regarding the reason the items are to be 
returned. For your protection, items must be carefully packed to prevent 
damage in shipment and insured against possible damage or loss. Eutech 
Instruments/ Oakton Instruments will not be responsible for damage 
resulting from careless or insufficient packing. A restocking charge will be 
made on all unauthorized returns.