Macromedia breeze-using the macromedia breeze manager Manual Do Utilizador

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Troubleshooting and FAQs

This chapter describes some common problems encountered after installing the Macromedia 
Breeze Plug-In for PowerPoint, and describes ways to fix them. Also included are frequently asked 
questions (FAQs) about using the Breeze plug-in.

Troubleshooting audio problems

One common audio problem is with recording sound. There are a number of reasons why you 
might have problems with audio in your presentation, and an error message can help you 
determine the source of the problem. You might get an Audio Input Error message. This error 
message means that Breeze Plug-In for PowerPoint was not able to correctly set your microphone 
level. Troubleshooting audio problems can be difficult, but there are four primary causes for this 
problem:

•

You have selected the wrong audio input source. There are two options: Line in or 
Microphone. For more information about setting these options, see 

. 

•

Audio input is too low (possibly no audio input). 

•

There is too much noise (background noise or electrical noise).

•

Audio input is too high.

To troubleshoot audio recording error problems:

1.

Confirm that your microphone is plugged into the correct input and that the microphone is 
plugged into the correct microphone input on your sound card. 

Most sound cards have two inputs: microphone and line in. Make sure the microphone is 
plugged into the microphone input.

2.

If you are using an external pre-amplifier with your microphone, confirm that it is plugged into 
the correct input. This type of configuration is typically plugged into the line-in connector.

3.

Confirm that your microphone and sound card are working properly. 

You can check this by using a standard Windows program, like Sound Recorder, to test your 
audio system. If you cannot record and play back audio using Sound Recorder, have your 
system administrator check your sound card and microphone.