Panasonic DPMB311EU Guia De Utilização

Problem

Cause & Solution

I cannot install or uninstall the
PCL printer driver.

R The PCL driver can be installed by selecting [Modify] A [Add Driver]

A [Add PCL Printer Driver] in the installation menu.

R To uninstall the PCL printer driver, click [Control Panel] A [Uninstall a

program] A [Panasonic PCL printer driver] A [Uninstall].

R The PCL driver can be found in the following folder on the supplied

CD-ROM.

CPU

Folder path

32 bit

“D:\Drivers\Object\Printer\32bit\PCL”

64 bit

“D:\Drivers\Object\Printer\64bit\PCL”

(where “D” is the drive letter of your CD-ROM drive.)

I cannot install or uninstall the
PS printer driver.

R The PS driver can be installed by selecting [Modify] A [Add Driver]

A [Add PS Printer Driver] in the installation menu.

R To uninstall the PS printer driver, click [Control Panel] A [Uninstall a

program] A [Panasonic PS printer driver] A [Uninstall].

R The PS driver can be found in the following folder on the supplied CD-ROM.

CPU

Folder path

32 bit

“D:\Drivers\Object\Printer\32bit\PS”

64 bit

“D:\Drivers\Object\Printer\64bit\PS”

(where “D” is the drive letter of your CD-ROM drive.)

Coloured and grey objects are
printed in black instead of
greyscale when printing from
Microsoft PowerPoint

other applications.

R Select [Color] or remove the check next to [Grayscale] in the print dialogue

so that coloured or grey objects will be printed in greyscale properly.

When using the unit as a
printer, the printing result is
distorted.

R When your unit is connected to the computer by USB, if you cancel printing

using your computer, then immediately re-start printing, the printing result
may be distorted. To avoid this, you must wait for 60 seconds before
re-printing.

The toner is not fixed on the
recording paper ejected from
the rear side.

R The green levers inside the rear cover are in the released position. Push up

the green levers to their original positions. Also, be sure to close the rear
cover after printing.

I forgot the password for the
Secure Print feature.

R You may have changed the password. If you do not remember it, run the

print job manager application, then delete all print jobs. Click the [Setup]
button, then enter the new password into the [Setup] dialogue.

I cannot find my computer or
print job in the display of the
unit when using the following
feature.
– Secure Print
– Proof Print