Netgear AC1900 Nighthawk™ Manual Do Proprietário

Launch a web browser.

You are redirected to the Xfinity self-activation page. If you are not redirected to the 
Xfinity self-activation page, visit 

.

Provide your Xfinity credentials and complete the selfactivation process.

This process might take up to 15 minutes, during which the modem router reboots a 
couple times.

If you are unable to self-activate your modem router, call Comcast Xfinity customer service.

Before you call Comcast Xfinity, make sure that your account number, account phone 
number, email address, and password are nearby. The modem router’s model number is 
C7000. The serial number and MAC address are on the product label.



Call Comcast Xfinity customer service at 1-800-XFINITY (1-800-934-6489).

When asked, provide your account information and provide the modem router’s model 
number and MAC address.

Wait for the Comcast Xfinity representative to confirm that your modem router is active.

If you do not get an Internet connection with the modem router, ask the Comcast Xfinity 
representative to look for your modem router online, and do one of the following depending 
on what the representative tells you about your modem router:

If the modem router is not visible, the Comcast Xfinity representative can give you 
instructions to verify why the modem router does not connect with your high-speed 
Internet service.

If the modem router is visible to the Comcast Xfinity representative, reboot the 
modem router. Check your online status again.