Essence Security International ltd. ES7502HC Manual Do Utilizador
Operating the CP
18
Care@Home™ Control Panel Next Generation User Guide
3.7. Making a Remote Call-In
The Remote Call-In feature is configured with the CMS application and enables the operator or the
caregiver to call into the resident’s home via the CP, without the CP sounding or otherwise alerting the
resident.
caregiver to call into the resident’s home via the CP, without the CP sounding or otherwise alerting the
resident.
The operator or the caregiver can use the Remote Call-In feature to try and verify a resident’s status
when, for example, no activity is detected in the resident’s home, or there is some concern about the
resident.
when, for example, no activity is detected in the resident’s home, or there is some concern about the
resident.
The emergency conversation flow is always half-duplex. Refer to 3.6.1 Half-Duplex Conversation Flow
on page 16.
on page 16.
Refer to the Care@Home
™
CMS documentation for the version of Care@Home
™
installed on the
resident’s premises.
To make a remote call-in:
1. Call the resident’s CP, using either the CP landline or the CP cell phone number. Wait for the
configured number of rings. The CP answers automatically.
2. Press ‘*’ and enter the four-digit DTMF code.
NOTE:
The default DTMF code is 1234. It is recommended to check if the code
has been changed.
3. Manage the half-duplex conversation. Refer to 3.6.1 Half-Duplex Conversation Flow on page 16.
3.8. CP LEDs
The LEDs on the CP display important information about the CP operation.
Table 3: CP LEDs
LED
Display
Description
Power
Green
ON – AC power connected
Blinking – Battery operation
OFF – No power or in sleep mode