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Aclara Power-Line Systems Inc. Y72553-1 Manual Do Utilizador

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T W A C S
®
- O R I O N
®
  f o r   U M T   P r o d u c t s   U s e r   G u i d e  
61
Chapter 3 • Troubleshooting
5.   
The TWACS NG Operator may also want to check the notifications to 
verify if any have been received for the transponder in question. For more 
information regarding notifications, refer to the Notifications section of the 
TWACS® Network Gateway Operational Process Guide.
6.   
If the previous steps determine that the meter has “Failed”, see Product 
Returns on page 3 to return the meter.
N
OTE
For additional information regarding remote troubleshooting, contact DCSI 
Customer Care (email
 care@twacs.com
 or call 1-800-892-9008) to speak with a 
Technical Support Engineer.
EMTR-3 Diagnostic Indicators
The following table lists the error code number and error message text that the 
HHTR displays when the specific error is encountered while communicating with 
the EMTR-3. 
Table 3.1
Error code description and solution
Error
Description
Solution
The following error codes are RF communication errors.
01 RF Error
General error.
Retry the command.
02 Service Not Supported
Service is not supported.
Retry the command.
04 Operation Not Possible
RF error.
Retry the command.
05 Inappropriate Action 
Requested
RF error.
Retry the command.
06 RF Device Busy
RF error.
Retry the command.
07 Data From Device Not 
Ready
RF error. (Usually memory)
Retry the command.
31 RF Device Sent NAK
RF error
Retry the command.
32 Can not acquire an RF Link RF error
Retry the command.
33 Operation Timed Out
Operation time expired without 
success.
Retry the command.
The following error codes are internal HHTR-3 or user errors.
101 RFPIC sends a NAK
The RFPIC isn't ready or doesn't 
understand the command. The RF 
PIC internal to the HHTR-3 has 
failed.
 
 Retry the command.
102 RFPIC is Busy!
RFPIC is performing another 
operation and is currently busy. 
The RF PIC internal to the 
HHTR-3 was in the middle of 
another command. 
 
Retry the command.
103 No response from RFPIC 
on HHTR
The RFPIC isn't responding to the 
UI.
 
No Response from the RF 
PIC. The RF PIC didn't respond 
to the UI processor. 
 Retry the command.
DRAFT