Netgear 06400057 Manual Do Utilizador

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Troubleshooting

If you cannot connect after several minutes, you may be using an incorrect Service Name, User 
Name or Password. There also may be a provisioning problem with your ISP.

If your router can obtain an IP address but your computer is unable to load any Web pages from the 
Internet, check the following.

•

Your computer may not recognize any DNS server addresses. 

A DNS server is a host on the Internet that translates Internet names (such as www addresses) 
to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS 
servers for your use. If you entered a DNS address during the router’s configuration, restart 
your computer. Alternatively, you can configure your computer manually with DNS addresses, 
as explained in the documentation for your computer.

•

Your computer may not have the router configured as its default gateway.

Reboot the computer and verify the router address (www.routerlogin.net) is listed by your 
computer as the default gateway address.

This section explains how to restore the factory default configuration settings, changing the 
router’s administration password to password and the IP address to www.routerlogin.net. You can 
erase the current configuration and restore factory defaults.

To restore the factory default configuration settings, use the Default Reset button on the rear panel 
of the router.

1. Use a sharp object like a pen or a paper clip to press and hold the default reset button for about 

20 seconds (see 

), until the test light on the front turns on.

2. Release the reset button and wait for the router to reboot.

Note: Unless you connect manually, the router will not authenticate using PPPoE until 

data is transmitted to the network.