Netgear 08200083 Manual Do Utilizador

Troubleshooting

7-5

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Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using 
Internet Explorer, click Refresh to be sure that the Java applet is loaded.

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Try closing the browser and opening it again, or try a different browser.

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Make sure that you are using the correct login information. The factory default login name is 
admin, and the password is password. Make sure that Caps Lock is off when entering this 
information.

If the router does not save changes you have made in the Web Configuration Interface, check the 
following:

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When entering configuration settings, be sure to click Apply before moving to another screen 
or tab, or your changes could be lost. 

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Click Refresh or Reload in the Web browser. The changes might have occurred, but the Web 
browser might be caching the old configuration.

If you can access your router but you are unable to access the Internet, you should first determine 
whether the router can obtain an IP address from your Internet Service Provider (ISP). Unless your 
ISP provides a static IP address, your router must request an IP address from the ISP. You can 
determine whether the request was successful using the Web Configuration Manager.

To check the WAN IP address: 

1. Start your browser, and select an external site such as 

.

2. Access the main menu of the router’s configuration at 

3. Under Maintenance, select Router Status.

4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not 

obtained an IP address from your ISP.

If your router is unable to obtain an IP address from the ISP, you might need to force your cable or 
DSL modem to recognize your new router by restarting your network, as described in 

If your router is still unable to obtain an IP address from the ISP, the problem might be one of the 
following:

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Your ISP might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.