Netgear 08400093 Manual Do Utilizador

32

Troubleshooting

You can ping the wireless router to verify that the LAN path from your computer to your router is 
set up correctly.

From the Windows task bar, click Start and select Run.

In the field provided, type ping followed by the address of the router, as in this example:

ping www.routerlogin.net

Click OK. You should see a message like this one:

Pinging www.routerlogin.net with 32 bytes of data 

If the path is working, you see this message:

Reply from www.routerlogin.net: bytes=32 time=NN ms TTL=xxx 

If the path is not working, you see this message:

Request timed out

If the path is not working correctly, you could have one of the following problems:

•

Wrong physical connections

–

Make sure the LAN port light is on. If the light is off, follow the instructions in 

“Connecting Your Wireless Router” on page 9

.

–

Check that the corresponding lights are on for your computer’s network interface card.

•

Wrong network configuration

–

Verify that the Ethernet card driver software and TCP/IP software are both installed and 
configured on your computer.

–

Verify that the IP addresses for your router and your computer are correct and that both 
addresses are on the same subnet (for example, 192.168.1.x/255.255.255.0).

After verifying that the path between your computer and the wireless router works correctly, test 
the path from your PC to the Internet. From the Windows Start > Run... menu, type:

PING -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP’s DNS server.