Netgear 09300118 Manual Do Utilizador

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Troubleshooting

Power light is off.

Make sure that power is supplied to the electrical outlet, and the Powerline 
device is not plugged into an extension cord, power strip, or surge protector.

Power LED is amber.

The adapter enters power saving mode if the Ethernet port is not linked for 
more than 10 minutes. It goes back to normal mode when the Ethernet port 
is linked. 

Powerline light is off.

Powerline devices cannot find each other. Make sure that the Powerline 
devices are plugged into outlets with power, and that they use the same 
network encryption key. 
• Move the Powerline device to a location closer to the computer or 

devices.

• If you have set up network security, make sure that all Powerline devices 

are using the same encryption key; see the online User Manual for 
details.

• If the problem occurred after you changed the network encryption key, 

reset each device to their factory default settings. If this fixes the problem, 
see the User Manual for instructions about setting the network encryption 
key.

Ethernet light is not 
blinking.

There is no data traffic. Make sure that:
• Your router and modem are switched on.
• The Ethernet cable that came in the box are working and securely 

connected to the Powerline adapter port and a router LAN port. 

• The PC connected directly to the router can access the Internet. 
• Press the Reset button on each device for 1 second to return the 

Powerline adapter to its factory default settings

Problem using the Reset or 
Security button.

The Reset and Security buttons are located on the side panel of the 
Powerline AV 200 Wireless-N Extender.
• Pressing the reset button longer than 2 seconds will not reset the device.
• Pressing the Security button longer than 2 seconds will not activate 

security. 

• See the User Manual for instructions on using the Reset and Security 

buttons.

All LEDs are off when 
plugged into the AC line.

• check the Powerline utility, if see if the LEDs are turned via the software. If 

so, then use the Powerline utility to turn them back on.