Netgear 13300237 Manual Do Utilizador

After you have turned on power to the gateway, do the following:

Check to see that the Power LED is lit.

Check that the numbered Ethernet LEDs light momentarily.

After a few seconds, check that the LEDs are lit for any local ports that are connected.

The following table provides help when you are using the LEDs for troubleshooting.

All LEDs are off when the gateway 

is plugged in.

•

Make sure that the power cord is properly connected to your 
gateway and that the power supply adapter is properly connected 
to a functioning power outlet. 

•

Check that you are using the 12V-DC power adapter supplied by 
NETGEAR for this product.

If the error persists, you have a hardware problem and should contact 
technical support.

All LEDs stay on.

Clear the gateway’s configuration to factory defaults to set the 
gateway’s IP address to 192.168.0.1. See 

If the error persists, you might have a hardware problem and should 
contact technical support.

LAN LED is off for a port with an 
Ethernet connection.

•

Make sure that the Ethernet cable connections are secure at the 
gateway and at the hub or computer.

•

Make sure that power is turned on to the connected hub or 
computer.

•

Be sure that you are using the correct cable.

Internet LED is off and the 
gateway is connected to the cable 
television cable.

•

Make sure that the coaxial cable connections are secure at the 
gateway and at the wall jack.

•

Make sure that your cable service provider has provisioned your 
Internet service. Your provider should verify that the signal quality 
is good enough for cable modem service.

•

Remove any excessive splitters you might have on your cable line. 
It might be necessary to run a “home run” back to the point where 
the cable enters your home.

If you are unable to access the gateway’s main menu from a computer on your local network, 
check the following:

Check the Ethernet connection between the computer and the gateway as described in 
the previous section.