Netgear 14200260 Manual Do Utilizador

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Diagnostics and Troubleshooting 
162
AC1900, N900, and N450 WiFi Cable Data Gateways 
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, the network might not be configured correctly. Do 
the following:
Verify that the Ethernet card driver software and TCP/IP software are both installed 
and configured on your computer or workstation.
Verify that the IP address for your cable data gateway and your computer are correct 
and that the addresses are on the same subnet.
Test the Path from Your Computer to a Remote Device
After you verify that the LAN path works correctly, test the path from your computer to a 
remote device:
1. 
From the Windows toolbar, click the Start button and select Run.
2. 
In the field provided, type
ping -n 10 IP address
where IP address is the IP address of a remote device such as your cable service 
provider’s DNS server.
If the path is functioning correctly, replies as described in 
161 display. If you do not receive replies, do the following:
Check that your computer uses the IP address of your cable data gateway as the default 
cable data gateway. If the IP configuration of your computer is assigned by DHCP, this 
information is not visible in your computer’s Network Control Panel. Verify that the IP 
address of the cable data gateway is listed as the default router.
Check that the network address of your computer (the portion of the IP address specified 
by the netmask) is different from the network address of the remote device.
If the cable data gateway cannot obtain an IP address from the cable service provider, the 
cable service provider might check for a host name, a domain name, or both. Assign the 
host name, domain name, or both. For more information, see 
42.