Xplore Technologies Corp. MC7700 Manual Do Utilizador

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Appendix A. Troubleshooting
78
 
iX104C5 User’s Handbook
Display screen is blank or difficult to 
read.
• Confirm that the computer is on (the Power icon is displayed 
continuously in the Status area).
• The brightness may be set too low, causing the screen to appear too 
dark. To change system brightness, press the Fn and Start keys to 
open the Xplore menu and adjust the brightness. (See page 27.)
• An external monitor may be selected. Press the Fn and P1 keys to 
select the computer display screen. (See page 27.)
• The video time-out may have expired. Tap the display screen to 
reactivate the display. 
Note:
 This is a normal, power-saving feature. 
• If the Status light is blinking red, the computer is in Sleep mode 
because the temperature is below -20
° 
C or above 60
° 
C. When the 
temperature returns to a safe operating range, the display screen 
automatically comes back on. If possible, move the computer to a 
warmer or cooler location.
• If the Status light is continually yellow, the computer is in Sleep or 
Hibernate mode. Press the Power On/Off key to resume.
Cursor is not tracking the pen.
Computer is not responding to the pen.
Connect an external USB keyboard to the computer. If the computer 
does not respond to the external keyboard, the application or 
operating system may have been corrupted. Press the Reset key. 
(See page 30.) If the system responds to a keyboard but not to the 
pen, contact your local help desk or reseller for further assistance. 
Headphone or speaker volume is too 
low.
• The volume may be in Mute mode or set too low. Follow the 
• Make sure the volume control in your audio software is set to an 
audible level. 
An external device is not working with 
the computer.
The device may need to be enabled in the computer’s configuration 
program (BIOS Setup). Contact your local help desk or reseller. 
Table 7
Troubleshooting (continued)
Problem
Possible cause and solution