Vocera Communications B3000 Manual Do Utilizador
Recording Names and Greetings for a Group
Commands for Group Managers ··· 85
Similarly, the Genie speaks a greeting when someone calls the group and no
members can accept the call. This greeting can let callers know that they have
reached the proper group or give them further information. If a greeting is
available, the Genie plays it before automatically asking callers if they want to
leave a message. Vocera sends messages left for a group to every member in
the group.
members can accept the call. This greeting can let callers know that they have
reached the proper group or give them further information. If a greeting is
available, the Genie plays it before automatically asking callers if they want to
leave a message. Vocera sends messages left for a group to every member in
the group.
For example, a retail store could record a greeting that says, “Thank you for
calling Hardware Supplies. Our team members are busy assisting customers
right now, but if you leave a message, one of us will call you back as soon as
possible”.
calling Hardware Supplies. Our team members are busy assisting customers
right now, but if you leave a message, one of us will call you back as soon as
possible”.
Greetings can help all callers, but they are especially useful when people who
are not Vocera users call into the system with a telephone. These callers may
not be familiar with Vocera, and a greeting helps to “break the ice”.
are not Vocera users call into the system with a telephone. These callers may
not be familiar with Vocera, and a greeting helps to “break the ice”.
Action
Recommended Commands
(Italics indicate an example)
(Italics indicate an example)
Alternative Forms
Record name prompts
for a group
for a group
Record names for Technical
Support.
Support.
Record name prompts
for Technical Support.
for Technical Support.
Record a greeting for a
group
group
Record greeting for Technical
Support.
Support.