Extreme networks OAP36C Manual Do Utilizador

Página de 50
Getting Help
Enterasys Wireless Outdoor WS-AP3660 Installation Guide
xi
Getting Help
For additional support related to the WS-AP3660 or this document, contact Enterasys Networks 
using one of the following methods:
Before contacting Enterasys Networks for technical support, have the following data ready:
Your Enterasys Networks service contract number
A description of the failure
A description of any action(s) already taken to resolve the problem (for example, changing 
mode switches or rebooting the unit)
The serial and revision numbers of all involved Enterasys Networks products in the network
A description of your network environment (such as layout, cable type, other relevant 
environmental information)
Network load and frame size at the time of trouble (if known)
The device history (for example, if you have returned the device before, or if this is a recurring 
problem)
Any previous Return Material Authorization (RMA) numbers
World Wide Web
Phone
1-800-872-8440 (toll-free in U.S. and Canada) 
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
Internet mail
support@enterasys.com
To expedite your message, please type [Wireless] in the subject line.