ARRIS Global Limited HR54 Manual Do Utilizador

107

SYSTEM SOFTWARE UPDATES

DIRECTV sends system automatic software updates to your

Receiver to improve performance and upgrade features and

functions. The Receiver will give you the option to download

software “now” or “later.” Software downloads take just a few

minutes and should be allowed to proceed when possible. When

a download is in progress, your system will temporarily become

unavailable. After the download, the Receiver may reset itself,

after which, you can resume using your DIRECTV system.

ONSCREEN MESSAGES

On occassion, you may see an onscreen message similar to that

pictured at right. The top line of text provides a brief description of

the message purpose, while the second line provides instructions.

Most onscreen messages contain an error code in parentheses.

Go to directv.com/troubleshooting and select the corresponding

onscreen error message for solutions.
The sample message at the right displays when you try to view

to view a channel that is not in your programming package. In

this case, you must, call Customer Service at 1.800.531.5000 and

mention the error code number when prompted.

CHAPTER

TROUBLESHOOTING

FAQS