CALAMP WIRELESS NETWORKS INC. GPDA Manual Do Utilizador

 

The Technical Support departments of 

DATARADIO

 provide customer assistance on technical problems

and serve as an interface with factory repair facilities.  They can be reached in the following ways:

 

5500 Royalmount Ave, suite 200

 

Town of Mount Royal

 

Quebec, Canada H4P 1H7

 

Technical support hours: Monday to Friday 9:00 AM to 5:00 PM, Eastern Time

 

phone:

+1 514 737-0020

fax:

+1 514 737-7883

Email address: 

support@dataradio.com

 

6160 Peachtree Dunwoody RD., suite C-200

 

Atlanta, Georgia 30328

 

Technical support hours: Monday to Friday 8:30 AM to 5:30 PM, Eastern Time

 

phone:

1 770 392-0002

 

fax:

1 770 392-9199

 

Email address: 

 

Warranty information may be obtained by contacting your sales representative.

 

This product is not field-serviceable, except by the replacement of a complete unit. Specialized equip-
ment and training is required to repair the processor and radio boards.

 

Contact Technical Support for service information before returning equipment. A Technical Support rep-
resentative may suggest a solution eliminating the need to return equipment.

 

When returning equipment for repair, you must request an RMA (Returned Material Authorization)
number. The Tech Support representative will ask you several questions to clearly identify the problem.
Please give the representative the name of a contact person, who is familiar with the problem, should
questions arise during servicing of the unit.

 

Customers are responsible for shipping charges for returned units. Units in warranty will be repaired free
of charge unless there is evidence of abuse or damage beyond the terms of the warranty. Units out of
warranty will be subject to service charges. Information about these charges is available from Technical
Support.