CALAMP WIRELESS NETWORKS INC. MCUC5 Manual Do Utilizador

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Integra T Technical Manual
 
1.4 Catalog 
Numbers
 
An Integra-T may be identified from its catalog
number.
CATALOG NUMBERS
Format is   INA [radio][band][channel spacing]0-T
radio
22
12
92
freq
VHF
UHF
900
power
5 W
5 W
5 W
band
1
380 - 403
2
403 - 419
3
419 - 435
4
132 - 150
435 - 451
5
150 - 174
450 - 470
928 - 960
6
464 - 480
7
480 - 496
8
496 - 512
channel spacing
3
30.0
25.0
25.0
For example, an INA12530-T is an Integra-T, operating in
the 450-470 MHz band with 25 kHz channel spacing
 
1.5  Factory Technical Support
 
The Technical Support departments of
DATARADIO
 and Johnson Data Telemetry (JDT)
provide customer assistance on technical prob-
lems and serve as an interface with factory re-
pair facilities. Technical support hours are 9:00
AM to 5:00 PM, Eastern Time, Monday to Fri-
day. Technical support can be reached in the
following ways:
 
 
DATARADIO Inc.
 
5500 Royalmount Ave, suite 200
 
Town of Mount Royal
 
Quebec, Canada H4P 1H7
 
phone: +1 514 737-0020
 
fax:
+1 514 737-7883
Email address: 
support@dataradio.com
 
 
Johnson Data Telemetry Corp.
 
Customer Service Department
 
299 Johnson Avenue, P.O. Box 1733
 
Waseca, MN 56093-0833
 
phone: 800 992-7774 and
 
+1 507 835-6911
 
fax:
507 835-6969
Email address: 
support@johnsondata.com
1.6 Product 
Warranty
 
Warranty information may be obtained by con-
tacting your sales representative.
1.7 Replacement 
Parts
 
This product is normally not field serviceable,
except by the replacement of complete units.
Specialized equipment and training is required
to repair logic boards and radio modules.
 
Contact Technical Support for service informa-
tion before returning equipment. A Technical
Support representative may suggest a solution
eliminating the need to return equipment.
1.7.1 Factory 
Repair
 
When returning equipment for repair, you must
request an RMA (returned merchandise authori-
zation) number. The Tech Support representa-
tive will ask you several questions to clearly
identify the problem. Please give the represen-
tative the name of a contact person who is fa-
miliar with the problem, in case questions arise
during servicing of the unit.
 
Customers are responsible for shipping charges
for returned units. Units in warranty will be re-
paired free of charge unless there is evidence of
abuse or damage beyond the terms of the war-
ranty. Units out of warranty will be subject to
service charges. Information about these charges
is available from Technical Support.