Best Data Products MP1000 Manual Do Utilizador

 

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1.    Model #: (Printed on the bar code, located on the box) 
2.    Installation CD Version: (printed on the CD label) 
3.    The version of Windows that your system is running. 
4.    The manufacturer and model # of your computer. 
5.    CPU type and speed (example: Intel Pentium4 2.4GHZ) 
6.    A complete description of the problem that you are experiencing including any 
steps that you   have taken to try to resolve the issue. 
 

818-357-5165 

(long distance rates may apply) 

Mon - Fri, 8 - 4:30 PST 

http://www.diamondmm.com

 

 
 

TWO YEAR LIMITED WARRANTY   

 

Starting June 1st 2009 all Diamond products will have an optional TWO (2) YEAR LIMITED WARRANTY WITH PRODUCT 

REGISTRATION.    All Diamond Products must be registered within 30 day from the original date of purchase to be eligible for the 

2nd year warranty. (All products not registered within 30 days of purchase will only qualify for the original one year limited 

warranty.) Please register your product at http://www.diamondmm.com/support.php   

Full details for the two year limited warranty are the same as the one year limited warranty below.   

 

SHIPPING   

Starting June 1st 2009 Diamond Multimedia will pay for shipping cost from Diamond back to US and Canadian customers 

provided the product is indeed under warranty and there is no damage caused by improper installation or modification of the 

merchandise. Customers located outside of the United States and Canada or using military addresses (APO,etc) will be required 

to pay for return shipping.   Average shipping times range from 5 to 10 days, depending on actual shipment destination. 

Shipments made outside the US may take longer to deliver.   

 

Diamond Multimedia reserves the right to claim for shipping fees along with service charges for any product that is returned 

incomplete or not under warranty.    Return Authorization ( RMA ) is required for all warranty return products. 

 

ONE YEAR LIMITED WARRANTY   

The warranty described below is extended only to the original buyer and is not transferable.   

Diamond warrants to the original purchaser of the hardware product, that the product is free from defects in materials or 

workmanship under normal use and service for a period of one (1) year from the date of purchase. All cables and accessories 

provided with a Diamond product are warranted to be free from defects in materials or workmanship under normal use and 

service for a period of for (90) ninety days from date of purchase.