ACCO Brands 18Z3000 Manual Do Utilizador
15
ENG
Troubleshooting and FAQ
Where do I place the SensorPod?
Anywhere you want to measure the air quality within the room!
For optimal performance, place the SensorPod away from the air purifier
on a counter or table. In Auto Mode, the purifier will work to distribute
clean air until the SensorPod reads an acceptable level of air quality.
See specification table on page 7 for appropriate room sizes for each model.
How often do I need to change the
filters?
The purifier is equipped with replacement indicators that will notify you
when it is time to replace the Carbon or HEPA filter, or the UV lamp. Plan
on replacing the Carbon every 3-4 months, HEPA every 12-15 months,
and UV lamp every 24 months.
How often do I need to wash the
prefilter?
The prefilter captures larger particles and preserves the efficiency of the
other filters, so we recommend that you visually inspect the prefilter
every month and wash as needed. Another good habit is to wash the
prefilter every time you replace a filter or the UV lamp.
How often do I need to clean the dust
sensor within SensorPod?
For the most accurate measurement of your air quality, we’d recommend
you clean the surface of the dust sensor every 1-2 months.
Purifier won’t turn on.
Check that the power cord is connected securely to both the wall outlet
and the purifier. Check if there is a power outage in the outlet by trying a
nearby light or device or by trying a working device in the same outlet.
Check that the HEPA filter is fitted properly into filter chamber.
Please contact us if you’re still having a problem (page ##)!
Purifier won’t go into Auto Mode.
or
AQI indicator disc is off.
Auto Mode is only available when the purifier can react to air quality
readings from the SensorPod, so check that the SensorPod is plugged-in
and that its light is solid.
See page 9 for instructions.
SensorPod light is blinking.
Check that the purifier is in the same room and powered-on. If it is, you’ll
need to follow the pairing procedures on page 9 to repair the
connection.
I’ve lost my SensorPod!
Don’t worry! Please contact our customer support team and you can
order a replacement SensorPod. Follow the easy pairing process on page
9 for pairing your replacement SensorPod with your existing air purifier!