N. V. Nederlandsche Apparatenfabriek NEDAP ADRRFMD Manual Do Utilizador

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59

Manual iSense Lumen series

1.  

Configuration

It is not possible to access the

configuration web interface.

Renos unit has not started yet

Verify the green "firmware running" LED on

the Renos unit (6). If this LED is not on,

verify the system has power or wait five

minutes and try again.

Mini USB cable not attached to Renos unit and

laptop

Attach cable to Renos unit and laptop.

Driver not installed

On Windows 7 and older you manually need

to install a driver to support Renos.

I have put a system together,

but I only see a part of all units

during the hardware

discovery.

During configuration, the WAN access port will

be ‘closed’ for internal network traffic. If you

combine two systems later on, this needs to

be re-openend.

Do a factory reset on the unit that was

previously used as WAN entry point.

If that doesn't work, do a factory reset on all

units.

There is a cabling error.

Please check all Ethernet cabling with an

Ethernet cable tester.

Not all Power Inserters are powered, or some

Renos units are not fully started.

Verify the green "firmware running" LED on

the Renos unit (6). If this LED is not on,

verify the system has power or wait five

minutes and try again.

There is a firmware failure,

indicated by the fact that all

three LEDs 4, 5 and 6 are off

on the Renos unit.

Something might has gone wrong with a

firmware update.

Use the 'local - single' unit firmware update

mechanism to restore the unit.

I have configured RFID, but it

detects labels outside the

aisle, not inside.

Gates are positioned the wrong way.

Check the "Orientation of products" section

in the manual and correct the orientation of

the gates.

RF technology issues

When there are issues with RF technology during the configuration (the gates show as orange or red in the

wizard), please follow the following steps:

Check the parameters in the RF Advanced Config of the configuration wizard, RF gate performance

section. Probably one of those parameters is red or orange.