Broadcast Microwave Services Inc CCII-4H Manual Do Utilizador
Broadcast Microwave Services, Inc. – 12367 Crosthwaite Circle – Poway, CA 92064
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Phone: 800-669-9667, 1-858-391-3050 - Fax: 1-858-391-3049
Email:
support@bms-inc.com
Web:
www.bms-inc.com
WARRANTY AND RETURN TO FACTORY
The CARRY-CODER II is warranted for a 2 years period, starting from delivery date.
In case of CARRY-CODER II failure, please use the following process:
•
First have a look at the troubleshooting section of this manual in order to see if an immediate solution can be found.
•
Before contacting BMS with questions about units, be sure to have the following information with you so we will be better
able to help you.
•
Contact BMS technical support.
•
If the technical support cannot solve the problem over the phone an RMA will be issued. Please send the unit at your
expense to BMS. Include all necessary explanations about the failure and mark the RMA number on the package and unit.
Please provide a PO to authorize a $350 evaluation fee if the failure is found to not a covered under warranty. Always use
original packing for transport.
Please provide a PO to authorize a $350 evaluation fee if the failure is found to not a covered under warranty. Always use
original packing for transport.
• Customer
Name
• Contract
Number
• BMS Model Number
• Serial
Number
• Description of problem with as much detail as possible.
• Name of person to contact who might have further information
on the failure.
• Contact information such as phone number and/or email
address.
• Return
Information