HP 6000WLAN Manual Do Utilizador
Troubleshooting and Maintenance
Testing the Hardware
Testing the Hardware
120
Reference GuideStartup Guide
Testing the Hardware
The e-DiagTools hardware diagnostic program included with your computer provides
two levels of testing:
two levels of testing:
•
Automated testing using its basic hardware test.
•
Advanced testing using individual hardware tests.
The tests are designed to run after the system reboots. This ensures that the computer will
be in a predictable state, so the diagnostic program can properly test the hardware
components. The tests are non-destructive and are intended to preserve the state of the
computer. The computer reboots when you exit the program so drivers can be loaded.
be in a predictable state, so the diagnostic program can properly test the hardware
components. The tests are non-destructive and are intended to preserve the state of the
computer. The computer reboots when you exit the program so drivers can be loaded.
To run the e-DiagTools diagnostic test
1. Click Start, Shut Down, Restart.
2. When the HP logo appears, press F10 to start the diagnostic test.
3. When the menu appears, press ENTER to run e-DiagTools.
4. Follow the prompts to run e-DiagTools.
5. When the Configuration Description appears, check the list of detected hardware.
Hint
If a device is not detected or fails its test, it might be configured incorrectly in the BIOS
Setup utility. You can confirm this by running BIOS Setup and checking the settings.
See “To run the BIOS Setup utility” on page 122.
Setup utility. You can confirm this by running BIOS Setup and checking the settings.
See “To run the BIOS Setup utility” on page 122.
6. Run the basic test. Press F2 to start the basic hardware test.
7. If you intend to exit without running the advanced tests, press F4 to view the Support
Ticket. Then press F3 to exit.
8. Optional: Run the advanced tests. Press F2 to open the advanced test screen.