HP 6000WLAN Manual Do Utilizador
Troubleshooting and Maintenance
Troubleshooting Techniques
Reference GuideStartup Guide
99
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When you are operating your computer in MS-DOS mode (for example, when
running MS-DOS games), you may find that the sound does not operate properly. Use
Windows applications for full use of sound capabilities.
Windows applications for full use of sound capabilities.
If sound does not record
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Check the software controls for recording sound: click Start, Programs, Accessories,
Multimedia (or Entertainment), Sound Recorder.
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In Volume Control, click Options, Properties, and make sure the microphone is
enabled in the recording controls.
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Test the audio with the e-DiagTools diagnostics. See “Testing the Hardware” on
page 120.
If you hear a loud high-pitched whine (feedback) from the speakers
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In the Volume Control, try reducing the Master volume: double-click the speaker icon
in the taskbar.
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In Volume Control, click Options, Properties, and select the microphone option for
the playback settings. Then in Volume Control, make sure the microphone is muted.
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Avoid using the built-in microphone and built-in speaker at the same time.
CD-ROM and DVD Problems
If you can’t boot from a CD or DVD in the CD/DVD drive
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Make sure the CD or DVD is bootable, such as the Recovery CD.
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Make sure the CD-ROM/DVD drive is selected as the boot device— see “To change
the boot device” on page 34.
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Restart the computer: click Start, Shut Down, Restart.
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Test the DVD drive with the e-DiagTools diagnostics. See “Testing the Hardware” on
page 120.
If a DVD plays erratically
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Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is
badly scratched, it will probably have to be replaced.